Subprocessors
11Bot uses the following third-party service providers (subprocessors) to process personal data on behalf of our customers. This list is maintained in accordance with our Data Processing Addendum.
Last Updated: December 2025
Infrastructure & Hosting
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) - Lightsail, S3, SES | Cloud hosting, storage, email | eu-central-1 (Frankfurt, Germany) |
| AWS - CloudFront | Content delivery network | Global (edge locations worldwide) |
| Cloudflare | CDN, DDoS protection, bot prevention (Turnstile) | Global (edge locations worldwide) |
AI Processing
| Subprocessor | Purpose | Location | Notes |
|---|---|---|---|
| Anthropic | AI language model provider | United States | Training on customer data is disabled |
| OpenAI | AI language model provider | United States | Training on customer data is disabled |
Payment Processing
| Subprocessor | Purpose | Location |
|---|---|---|
| Stripe | Payment processing and billing | EU/US |
Analytics
| Subprocessor | Purpose | Location |
|---|---|---|
| Google Analytics | Website usage analytics | EU |
| PostHog | Website usage analytics | EU |
Vector Database
| Subprocessor | Purpose | Location | Notes |
|---|---|---|---|
| AWS | Vector embeddings storage | eu-central-1 |
Subscribe to Updates
To receive notifications about changes to our subprocessor list, please contact us at hello@11bot.ai.
Questions
If you have questions about any of our subprocessors, please contact our Privacy Team at hello@11bot.ai.